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1.  SMS Reminders and Consent: 

  • When you book a service with us, such as a session at our herbal health spa or sauna, you have the option to receive SMS reminders. By providing your mobile phone number and consenting to receive SMS messages, you agree that we may send you text messages related to your appointment(s).

  • These messages may include appointment confirmations, reminders, and notifications of any changes. Your consent to receive these SMS messages is not a condition of purchase, and you can withdraw your consent at any time by replying STOP to any message. Please note that message and data rates may apply.

2. Information Collection

  • Types of Information Collected: We collect personal information such as names, email addresses, IP addresses, billing details ect.  This information can be provided directly by our site visitors when they use our services or interact with our website, such as through contact forms, purchases, or newsletter subscriptions.

  • Automatic Collection: Additionally, certain information is automatically collected through monitoring tools and technologies when you visit our website.

3. Information Collection Processes

  • Collection Methods: Personal information is collected through various means. For instance, when a client completes a transaction, sends a message via a contact form, or subscribes to our newsletter, we collect the relevant details needed to process these interactions.

4. Purpose of Collecting Personal Information

  • Use of Information: The personal information collected is used for multiple purposes, including but not limited to, processing transactions, shipping products, conducting marketing campaigns, and improving our website and services.

5. Storage, Use, Sharing, and Disclosure

  • Handling of Personal Information: We take the security of your personal information seriously. We store and use this information for the purposes outlined above.

  • Sharing and Disclosure: Your personal information may be shared with third-party services for operational purposes or disclosed to legal enforcement agencies if required by law. We ensure all third-party services are compliant with privacy laws and handle your information securely.

6. Communication with Site Visitors

  • Communication Methods: We use personal information to communicate with our site visitors via email, text message, or other means for marketing campaigns, promotions, and updates.

  • Opt-Out Options: Site visitors can opt-out of receiving such communications by following the unsubscribe instructions provided in these communications.

7. Cookies and Tracking Tools

  • Usage of Cookies and Tracking: Our website uses cookies and other tracking tools to collect personal information. These tools help us improve user experience, analyze website traffic, and personalize content.

  • Third-Party Tracking: Note that third-party services like Google Analytics may also use cookies or other tracking technologies, and their use of your information is governed by their own privacy policies.

8. Withdrawal of Consent and Information Management

  • Withdrawing Consent: Site visitors can withdraw their consent for the collection of personal information at any time. Instructions on how to withdraw consent and manage personal information will be clearly provided on our website.

9. Privacy Policy Updates

  • Policy Changes: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. We will notify our users about significant changes to this policy.

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